We use providers only for the stated functions and remain responsible for information under our control. Contracts and technical safeguards are appropriate to each service. Some providers, especially payment processors, also use information for their own legally required payment, fraud-prevention and security purposes under their notices. We do not promise every provider acts solely as our processor for every activity. No outside AI provider receives customer documents/transaction lines for AI processing. Our Privacy Officer explains foreign-provider policies and practices. Account files are stored with Render in Oregon, USA; our AI processes documents in Alberta, Canada.
| Provider | Service and purpose | Information involved | Location |
|---|---|---|---|
| Render Services, Inc. | Cloud hosting for the Ai Book Sort portal, database and encrypted file storage | Account information, uploaded documents (encrypted), bookkeeping lines, logs | United States (Oregon) |
| Bukso AI computing (operated by Bukso Technologies Corp.; not an outside subprocessor) | Running our own AI model to read and sort your documents on company-controlled servers | Document text and transaction lines | Canada (Alberta). Additional rented compute is listed only when confirmed active. |
| GPU Cloud (gpucloud.ca) | Extra computing capacity to process your documents, on a server rented for our exclusive use; it runs our own Bukso AI (no outside AI company) | Document text and transaction lines | Canada or the United States (rented servers) |
| Cloud storage provider — not in use (provider to be named) | Planned encrypted cloud storage for customer files and backups on rented storage in Canada or the United States. Not in use today and no customer data is sent. We will name the provider, change this row to “in use” and ask you to accept the change before any data is sent. | None today. If switched on: encrypted uploaded documents and backups | Canada or the United States (rented servers) |
| Stripe | Card payment processing, Bukso Membership subscriptions and Payroll plan subscriptions (automatic renewals, receipts, customer portal). No employee information is sent to Stripe. | Name, email, payment amount; card details are entered directly with Stripe | Canada and United States |
| Zoho Corporation (Zoho Mail) | Business email and support messages | Name, email address, message content | Canada (Zoho Canada data centre, zohocloud.ca) |
| Zoho Corporation | Sending account emails | Name, email address, email content | Canada (Zoho Canada data centre, zohocloud.ca) |
| Porkbun LLC | Domain and hosting for the public website aibooksort.com (no customer documents) | Standard web server logs | United States |
| Cloudflare, Inc. | DNS: it finds our website address for your browser. Its traffic proxy is switched off. We will update this row and ask you to accept the change before any web traffic passes through it. | Website address (DNS) lookups | United States (global network) |
| Amazon Web Services (S3) — not in use | Planned encrypted off-site backups, kept 30 days. Not in use today and no customer data is sent. We will change this row to “in use” and ask you to accept the change before any data is sent. | None today. If switched on: encrypted backups of the database and files | Canada (Montreal) |
| Independent human reviewers (independent contractors, by invitation only) | Optional human review of transactions, only if your business chooses human review in the portal and only when enough reviewers are available. A category of provider, not a company. They sign a confidentiality agreement and cannot download files or contact businesses. | Transactions and your type of business under a random Client ID. They do not see your business name, address, phone, email or statement headers. | Canada and United States |
What we do not use
We do not use outside AI companies (for example OpenAI, Google or Anthropic) to process your documents or transaction lines, and no provider on this page uses your information to train its own AI. We do not use advertising or analytics networks. Your documents and transactions are never sent to an outside AI company.
Processing outside Canada
Our main hosting is in the United States (Render, Oregon), and Stripe, Porkbun and Cloudflare also process information in the United States. Reviewers may be in Canada or the United States. While your information is outside Canada, it is subject to the laws of that country and may be accessible to its courts, law enforcement and national security authorities. A provider that is based in another country may also be subject to that country's laws for information it holds for us, even when its servers are in Canada. We do not say that your data stays in Canada.
Changes to this list
These providers may change over time. When we add or replace a provider that processes personal information, we update this page with a new “Last updated” date and ask account holders to review and accept the change at their next sign-in, before the change takes effect for them.
Questions
Our Privacy Officer answers questions about our policies and practices regarding service providers outside Canada. Contact the Privacy Officer, Bukso Technologies Corp.: support@aibooksort.com, PO Box 95072, RPO Saddleridge, Calgary, AB T3J 0E3, Canada.